Find out everything you need to know about delivery of your orders, including when you receive them, where they can be sent, and exactly what you are charged. Make sure you have the right identification with you whenever you pick up an order from the courier company.
What is the cost of having my products delivered?
|DESCRIPTION||BELOW 100BPS||BETWEEN 100BPS - 200BPS||ABOVE 200BPS|
|LOCAL DELIVERY (DSM)||TZS 8,000||TZS 6,000||TZS 0|
|UPCOUNTRY DELIVERY ZONE 1||TZS 10,000||TZS 8,000||TZS 6000|
|UPCOUNTRY DELIVERY ZONE 2||TZS 12,000||TZS 10,000||TZS 8000|
|UPCOUNTRY DELIVERY ZONE 3||TZS 18,000||TZS 15,000||TZS 10000|
*NO DELIVERY FEE when you include CODE 788063 in your order in Zone 1 and CODE 788062 in Zone 2 OR Zone 3
Can I buy my products online and get them delivered to me?
Yes, you can order your Oriflame products online, pay via MPESA or TIGO Pesa and get them delivered at your doorstep within Nairobi and Mombasa, and to the nearest drop off point in the other towns.
PAYMENT PROCESS THROUGH MPESA
- Select MPESA menu
- Go to pay bill option
- Business no. 333 555
- Account no - Consultant No (account being paid for)
- Enter amount - Exact amount of invoice (kindly include delivery fee where applicable - telephone orders)
PAYMENT PROCESS THROUGH TIGO PESA
Dial *150*01# to get your Tigo Pesa Menu
- Select 4 for payment
- Select 3 for pay companies
- Choose 2 for enter Business Number
- Enter business number 333 555
- Enter your reference number - your Consultant No. (Acc being paid for)
*Note: should one be paying for more than one account (only applicable in telephone order),
please enter all the account no. with summation.
What's the delivery period after ordering through the call center or ONLINE?
You will get your products at-least within 3 hours after ordering (if order received within the cut-off period with the exeption of Saturdays and public holidays)
What is the cut-off time to have my order delivered same day if I do my order ONLINE or through the call center?
Cut-off time is 2.30 pm (upcountry orders will be received the next working day)